Privacy Policy

ShetiVishwa ("us", "we", or "our") operates the [Your Website URL, e.g., www.shetivishwa.com] website (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City, Country
• Farm-related information (e.g., crop types, land size, location if voluntarily provided for specific services)
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings (e.g., language, location for weather).
• Security Cookies: We use Security Cookies for security purposes.
• Analytics Cookies: We may use third-party Service Providers to monitor and analyze the use of our Service (e.g., Google Analytics).

2. Use of Data

ShetiVishwa uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so (e.g., forums, personalized dashboards)
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service (e.g., understanding which agricultural content is most popular)
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To provide tailored agricultural advisories or information based on data you voluntarily provide (e.g., location-specific weather, crop-specific advice).

3. Legal Basis for Processing Personal Data (If applicable, e.g., under GDPR or DPDPA)

If you are from the European Economic Area (EEA) or other regions with similar data protection laws, ShetiVishwa's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

ShetiVishwa may process your Personal Data because:

• We need to perform a contract with you (e.g., if you subscribe to a premium service)
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights (e.g., for improving our services, fraud prevention)
• For payment processing purposes
• To comply with the law

4. Data Retention

ShetiVishwa will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

ShetiVishwa will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ShetiVishwa will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

6.1. Disclosure for Law Enforcement

Under certain circumstances, ShetiVishwa may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6.2. Legal Requirements

ShetiVishwa may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of ShetiVishwa
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

6.3. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. (e.g., hosting providers, analytics providers, email service providers).

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (e.g., SSL encryption, regular security audits, access controls), we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location and applicable data protection laws (e.g., GDPR, DPDPA), you may have certain data protection rights. ShetiVishwa aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where ShetiVishwa relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You may also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

9. Children's Privacy

Our Service does not knowingly address anyone under the age of [Specify age, e.g., 13 or 18 depending on your target audience and legal requirements for consent, especially for agricultural data]. We do not knowingly collect personally identifiable information from children under [Specify age]. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us (e.g., government agricultural portals, research institutions, partner websites). If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [Your Privacy Contact Email, e.g., privacy@shetivishwa.com or dpo@shetivishwa.com]
• By visiting this page on our website: [Link to your contact page, if different]
• By mail: [Your Company's Registered Address, if applicable, for privacy queries]